Magnificent

Based on 22 ratings

9.03 / 10

Simba
Simba Car Hire in Australia
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Customer reviews of the car rental suppliers

8.67 / 10

Having not driven a new car of this type with features we were not used to_ the explanation for the car was insufficient with hand over process was rushed_ and lacked an in person explanation with car. For example_ we were not told that to Start the car_ you had to be wearing the seat belt. He wait for the refund was too long too. Otherwise the car and service was very good.

9.33 / 10

Very happy with the quality of the car and the rental cost.

10 / 10

Excellent service and great value

9.56 / 10

Easy booking process. Very detailed explanation as to where pick up location is. Great value for money. We highly recommend and would use again.

8 / 10

Terms of hire should be listed out during the time of confirming the rent_ and not when picking up the vehicle. When I book the car online_ the terms make aware to me on the website and on the booking confirmation voucher stated that security bond required is $500 but when I pick up the car_ they request $1000 saying that it_s their policy. I was also being told only at the time when I pick up the car that toll charges will be with additional surcharge on top of actual toll cost. The terms I read online only mentioned that toll charges are NOT included in the car rental cost_ but nothing was mentioned about extra surcharge on top of actual toll cost. Although I_m quite satisfy with the whole car hire process_ but I_m sure no one like or appreciate _hidden_ charges. Therefore_ this part of your policy should be look into and improve if possible.