CarFlexi.com, Bize Ulaşmanız için Bilgilerimiz. Araç kiralama rezervasyonunuzu Çevrimiçi yapın!

Zaten rezervasyonunuz var mı?

Giriş yapın ve uçuş numaranızı düzenleyin veya kiralama bilgilerinizi değiştirin. Hızlı ve kolay, sırada beklemenize gerek yok!

Rezervasyonum

Puanlarınızı ve indirimlerinizi kontrol etmek mi istiyorsunuz?

Giriş yapın ve en son puanları ve promosyon kodlarını görün, yaklaşan araç kiralamalarınızı inceleyin veya bizimle iletişime geçmek için öncelikli destek formumuzu kullanın!

Kulüp Üyeleri

Kiralık aracınızı teslim almak için neye ihtiyacınız olacak?

Ehliyet

Ana sürücünün adına düzenlenmiş geçerli bir fiziksel sürücü belgesi. Sürücü belgesi gereksinimleri nelerdir?

Kredi kartı

Ana sürücünün adına düzenlenmiş, yeterli bakiyeye sahip geçerli bir fiziksel (plastik) kredi kartı. Kredi kartım yoksa araç kiralayabilir miyim?

Tanılama

Pasaport veya başka bir fotoğraflı kimlik belgesi. Kiralama masasında ne tür bir Kimlik sunmam gerekiyor?

kupon

Basılı bir Kupon. Makbuz nedir? Makbuzumu nerede bulabilirim?

Detaylı bilgi ve istisnalar (varsa) 'Rezervasyonum' sayfasında bulunan 'Şartlar ve Koşullar' belgesinde açıkça belirtilmiştir.

İşte size yardımcı olabilecek sık sorulan sorulardan bazıları!

Arama teriminizi buraya yazın

Veya kiralama durumunuza göre bir kategori seçin

Cevabını görmek için durumunuza en uygun soruyu tıklayın.

Hala yardıma ihtiyacınız var mı? Devam etmek için buraya tıklayın.

Kiralamanızın durumunuz nedir?

Devam etmek için lütfen aşağıdaki konulardan birini seçin.

HENÜZ DEĞİL

Henüz bir araba rezervasyonu yapmadım

Gelecek

Rezervasyonum henüz başlamadı

Sürüyor

Şu anda kiralamamı kullanıyorum

SONA ERDİ

Rezervasyonum sona erdi

Bize bir e-posta gönderin

Aşağıdaki formu doldurun, size yardımcı olmaktan memnuniyet duyarız!

* Sipariş / Makbuz numarası

* Adınız

* E-posta adresi

* E-posta içeriği

* Zorunlu alanlar

Bir kopyasının da e-postama gönderilmesini istiyorum

Posta adresi

Müşteri Hizmeti

PO Box: 54
Eleftheriou Venizelou 221,
P.C. 71414, ELTA Gazi
Crete, Greece

*Belgeler ve posta yazışmaları doğrudan Müşteri Hizmetlerine gönderilmelidir.

Strictly Necessary Daima Aktif

The technology used is necessary to keep our website secure and our applications running. These cookies are necessary for the website to function and cannot be switched off (they do not identify you personally).

Teknik detaylar

Name: CarRental
Duration: Session
Description: This cookie allows the website to tie together pageviews into a session as you make a journey through the website without losing your selections.
Name: CarRental_Storage
Duration: 1 year
Description: This cookie allows the website to set site settings you have selected on your previous visit (eg currency, language, etc).
Name: incap_ses_
Duration: Session
Description: Incapsula DDoS Protection and Web Application Firewall cookie for linking HTTP requests to a certain session (visit). Re-opening the browser and accessing same site are registered as different visits. In order to maintain existing sessions (ie, session cookie).
Name: visid_incap_
Duration: 1 year
Description: Incapsula DDoS Protection and Web Application Firewall cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula.
Name: _GRECAPTCHA
Duration: resets depending on the user’s actions (clicks)
Description: reCAPTCHA sets this necessary cookie when executed for the purpose of providing its risk analysis. It checks if the page is used by a person or a robot. It analyses the use without showing a challenge to the user.
Name: .AspNetCore.Antiforgery
Duration: Session
Description: Collaborates with .AspNetCore.Session to provide protection against Cross-site request forgery (also known as XSRF or CSRF).
Name: uCurr
Duration: 1 year
Description: Sets the currency selection for the page.
Name: cookiepolicymsg
Duration: 180 days
Description: It’s created when the user dismisses the cookie info bar on the site so it is not visible on every other page visit/refresh.
Name: ts
Duration: 3 years
Description: This cookie is used in context with the PayPal payment-function on the website. It is necessary for making a safe transaction through PayPal.
Name: ts_c
Duration: 3 years
Description: This cookie is used in context with the PayPal payment-function on the website. It is necessary for making a safe transaction through PayPal.
Name: akavpau_ppsd
Duration: Session
Description: This cookie is used in context with the PayPal payment-function on the website. It is necessary for making a safe transaction through PayPal.

Performance / Analytics

In order to improve your browsing experience on our website we use technology that provide us with information on how you use our site. In this way, we analyze the traffic to our website and relevant usage. (they do not identify you personally).

Teknik detaylar

Name: _ga
Duration: 2 years
Description: This cookie is used by Google Analytics to evaluate user visit goals, report Website activity to site operators, and improve customer experience by visiting the site.
Name: _gid
Duration: 1 year
Description: Google Analytics analytics cookie used to distinguish users.
Name: _ym_isad
Duration: 1 day
Description: This Yandex cookie determines whether a User has ad-blockers.
Name: _ym_d
Duration: 1 year
Description: These Yandex cookies save the date of the user’s first site session.
Name: _ym_uid
Duration: 1 year
Description: These Yandex cookies are used for distinguish site users.
Name: _ yandexuid
Duration: 1 year
Description: This Yandex cookie is used for distinguish site users.
Name: AMP_TOKEN
Duration: 1 year
Description: This cookie is used by Google Analytics and it contains a token that can be used to retrieve a Client ID from AMP Client ID service.

Functional / Marketing

They enhance functionality and they can personalize content for you. As an example they can recognize you when you return to our website, they record choices you have made and allow us to tailor our website to your needs, e.g. if you set your location, we use cookies to save your location. They also show us the performance of our marketing activities in general (they do not identify you personally).

Teknik detaylar

Name: MUID
Duration: 1 Year
Description: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
Name: _uetsid
Duration: 1 day
Description: This is a cookie utilized by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
Name: _uetvid
Duration: 16 days
Description: This is a cookie utilized by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
Name: NID
Duration: 6 months
Description: Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads and to build audiences of users with similar characteristics.
Name: 1P_JAR
Duration: 1 month
Description: Used for advertising purposes. This cookie carries out information about how you use our website and any advertising that you may have seen before visiting the website.
Name: uid
Duration 1 year
Description: Used for advertising purposes. Associated with Criteo. Used to identify a visitor across visits and devices. Allows the website to present the visitor with relevant advertisements. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
Name:_fbp
Duration 90 days
Description : Unique site identifier for Facebook pixel
Name: _fbc
Duration : 90 days
Description: Used for advertising and tracking purposes with Facebook when a user comes from a Facebook ad, stores the click id
Name:_clck
Duration: 1 year
Description: Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
Name: _clsk
Duration: 1 year
Description: Connects multiple page views by a user into a single Clarity session recording.
Name: CLID
Duration: 1 year
Description: Identifies the first-time Clarity saw this user on any site using Clarity.
Name: ANONCHK
Duration: 15 minutes
Description: Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.
Name: MR
Duration: 15 minutes
Description: Indicates whether to refresh MUID.
Name: SM
Duration: 15 minutes
Description: Used in synchronizing the MUID across Microsoft domains.

Google marketing

Third party cookie technologies used by this site. We (mainly) use Google technology for marketing purposes, please visit Google’s respective policies and options in order to control your privacy with them, i.e. stay or opt – out from their cookies. In order to control these matters please visit respectively: Google Ads, Marketing and Google Analytics, Analytics and marketing

Teknik detaylar

Name: IDE
Duration: 1 year
Description: Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
Name: _gcl_au
Duration: 3 months
Description: It's a first party cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.
Name: _gat
Duration: 1 minute
Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_UA-***.

Advertising based on user data

Sets consent for sending user data to Google for advertising purposes

Teknik detaylar

Name: IDE
Duration: 1 year
Description: Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
Name: _gcl_au
Duration: 3 months
Description: It's a first party cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.
Name: _gat
Duration: 1 minute
Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_UA-***.

Personalized advertising

Sets consent for personalized advertising

Teknik detaylar

Name: IDE
Duration: 1 year
Description: Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
Name: _gcl_au
Duration: 3 months
Description: It's a first party cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.
Name: _gat
Duration: 1 minute
Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_UA-***.

Cookies via Embedded Content

We may use embedded content on our website. Embedded content from other websites works as if you would visit the other website. These websites set their own cookies which we have no control over. If you do not accept cookies via embedded content, these external websites and videos cannot be shown on our website.

Teknik detaylar

Name: _csrf
Duration: Session
Description: This cookie is created after you click on the TrustPilot link. No details are available for this cookie. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: csrf-canary
Duration: Session
Description: This cookie is created after you click on the TrustPilot link. No details are available for this cookie. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: __RequestVerificationToken
Duration: Session
Description: This cookie is created after you click on the TrustPilot link. This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: __RequestVerificationToken-legacy
Duration: Session
Description: This cookie is created after you click on the TrustPilot link. No details are available for this cookie. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: OptanonConsent
Duration: 1 year
Description: This cookie is created after you click on the TrustPilot link. This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: __gads
Duration: 390 days
Description: This cookie is created after you click on the TrustPilot link. No details are available for this cookie. (Source: https://legal.trustpilot.com/legal/cookie-list)
Name: TP.uuid
Duration: 10000 days
Description: This cookie is created after you click on the TrustPilot link. No details are available for this cookie. (Source: https://legal.trustpilot.com/legal/cookie-list)

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